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    Shape tomorrow's solutions

    Transforming software development with AI and DevOps

    AI and DevOps Hero

    Almost half of the code written at GitHub today is AI-generated with the help of Copilot. As the most widely used AI developer tool in the world, it has been adopted by tens of thousands of organizations and over a million developers (92% are using it to some degree in their work today). When we consider the gains—improved efficiency, productivity, and faster delivery, to name a few—it’s easy to see why.

    How DevOps supports the use of artificial intelligence (AI)

    Integrating DevOps and AI can lead to transformative outcomes. DevOps plays a critical role in increasing the pace of development without compromising the quality, security, or reliability of software. Without DevOps practices, the rapid rate of AI-assisted development could lead to more manual tasks in different backlogs, such as testing, integration, security reviews, and deployment.

    DevOps acts as a safety net for modern software development. It secures quality and compliance so that the benefits of speed are felt. The faster software is delivered, the sooner businesses can gain a competitive edge by being the first to market with new products and features.

    Part 1

    DevOps in AI-driven software development

    Continuous integration and continuous deployment (CI/CD) traceability

    In an AI-driven development environment, the traceability of each change, using continuous integration (CI) or continuous deployment (CD) as the automation provider, is critical.

    AI accelerates code and automated quality assurance production, demanding efficient and effective CI/CD processes. As changes happen faster and more features are created in a shorter time, automated testing and the safety net provided by a healthy DevOps culture play a pivotal role in making sure new code both integrates and works smoothly without bugs or vulnerabilities.


    Tip: Evaluate and adapt

    Regularly evaluate and adapt quality assurance policies to meet evolving needs.

    The human element remains indispensable for overseeing and validating code quality changes. AI should complement human expertise rather than replace it to avoid over-dependence on automated processes for more reliable and secure deployments.

    Integrating security, i.e., applying DevSecOps

    As CI/CD processes expand and improve, integrating security directly into the development lifecycle becomes integral—a practice known as DevSecOps.

    This embeds security practices within the DevOps process rather than treating it as an afterthought or a separate phase and makes it a shared responsibility of the entire development team. It also encourages collaboration between developers and the security and compliance teams.

    DevSecOps requires a shift in culture and mindset, paving the way for regular security training for developers, the use of security-focused automated tools in the CI/CD pipeline, and continuous monitoring for vulnerabilities. Security testing tools such as static and dynamic code analysis, container scanning, and automated compliance checks become crucial parts of the development life cycle.

    When threat modeling and risk assessments are completed in the early stages of development, teams can identify and mitigate security issues before they escalate. This not only reduces the risk of breaches but also minimizes the cost and effort of addressing potential issues where they are dealt with continuously throughout the development process.

    During 2024 there will be multiple AI-based solutions for the security tooling and DevSecOps processes, such as intelligent dependency analysis and code quality analysis, including AI-based code suggestions. This is also why building the DevSecOps processes and capabilities within the organisation unlocks the tooling as it matures.

    AI in Agile and DevOps: Drive Agile excellence with actionable AI in DevOps strategies

    How can a DevOps team take advantage of artificial intelligence? DevOps practices foster a culture of shared responsibility and open communication, which is essential for seamless transitions from development to deployment. This goes beyond technical alignment as a cultural transformation towards a more collaborative, agile mindset is needed.

    To experience the benefits of artificial intelligence in agile and DevOps, new tools, workflows, and methodologies capable of navigating the complexities and innovations of AI-enhanced software development should be embraced. AI will, for example, improve the speed at which test automation and infrastructure as code is written and defined in the future.

    DevOps will boost AI and machine learning

    Machine learning algorithms can analyse historical data from software development and operations processes for anomaly detection and identify patterns to increase the efficiency, reliability, and scalability of DevOps practices.

    Machine Learning Operations (MLOps) is crucial in modern software projects, especially those involving AI models. It enhances efficiency and quality in AI model development and general software development related to AI. MLOps merges DevOps practices within a machine learning context and data engineering, automating and optimizing the entire machine learning lifecycle.

    Key to MLOps is its emphasis on collaboration, uniting data science experts, developers, and operations teams. This synergy is crucial for the rapid, scalable development of machine learning solutions, involving stages from data preparation to model training, validation, deployment, and monitoring. It adheres to the principles of continuous integration, delivery, and training (CI/CD/CT) so that artificial intelligence and machine learning models are maintained and evolved.

    Implementing MLOps calls for a tailored approach, given that every software project has unique needs. Avoiding over-engineering is crucial; a well-strategized blend of DevOps and MLOps can drive optimal outcomes without burdening the development process. By integrating MLOps effectively, organizations can navigate the complexities of AI model development for sustainable, high-quality software products.

    Challenges with using AI tools for DevOps

    As well as the benefits, it’s important to understand the challenges of AI in DevOps. Data quality and bias present concerns, as the performance of AI relies heavily on quality.

    Where AI for DevOps is concerned, interpretability issues make it hard for teams to trust and understand AI decision-making. There is a risk of overreliance on historical data, potentially limiting the adaptability of AI models in rapidly changing production environments.

    ChatGPT is often used for documentation, knowledge sharing, and automation scripting, generating code snippets for tasks like deployment scripts and infrastructure as code (IaC) templates and as a resource for generating ideas. However, caution should be exercised in handling security and sensitive information.

    Large language models like ChatGPT pose a risk of phishing attacks with convincing language. As voice synthesis software improves, attacks built around impersonation become more convincing.

    This is rarely more prominent than in DevOps spaces, where it acts as a bridge between developers and users. Access to DevOps systems can often be pivoted and leveraged because the DevOps layer is often one of trust.

    Microsoft has extended the GitHub Copilot licence to include support for legal action against developers or organizations using Copilot. Code lacks natural ownership, so changing it slightly is necessary for copyright purposes.

    Prompt engineering is a key area, emphasizing the understanding of copyright implications when using Copilot to avoid unintentional use of third-party code.

    In terms of team skills and training, organizations should have correct licensing in place to safeguard data fed into AI tools and guide developers to prevent leaks of sensitive information.

    Testing and validating impact the functionality and security of AI-driven solutions. Key metrics for organizational improvement include lead time for changes, recovery speed from production issues, failure, and deployment frequency—75% of organizations deploy multiple times per week.

    Listen to the “Open source, copyright, and AI” episode on DevOps Sauna to learn the challenges and opportunities in open source with AI.

    Listen to episode

    Part 2

    Governance in AI

    Governance in AI refers to the policies, processes, and controls in place for the responsible, ethical, and effective use of artificial intelligence technologies. It encompasses a set of principles and practices that guide the development, deployment, and management of AI systems.

    Generative AI and DevOps

    Large organizations are building their own governance models, connecting and guarding teams and software development tools as they augment processes with AI tooling. This will lead to a focus on data governance, residency, and location, as well as EU directive controls, such as GDPR. When these policies are in place, guidance and training on how to use generative AI should also be supported by the organisation’s toolchain and automated processes.

    In an episode on our podcast, we discuss the most common definitions of AI and how the concept has evolved throughout the years.

    Listen to episode
    security ai

    The infrastructure needed to manage large volumes of requests must be robust and ready to support the shift from the generation and verification of code to the validation of quantities.

    Global governance combined with local ownership will be key and a difficult balancing act to get the best out of a new and ever-expanding set of AI tools. For some products, it might mean that AI is not mature enough, for example, in cases of extremely secure IPR.

    While governance to monitor and guide the use of AI tools is a must, it's equally important to maintain a positive Developer Experience. Developers should have the freedom to choose their tools to a certain extent. The key is to strike a balance between innovation and compliance and create local and global rulesets depending on the context and criticality of the applications.

    Governance in AI encompasses ethical considerations, compliance with regulations, accountability, data governance, and measures to address biases, security, and transparency.

    • Ethical considerations are paramount, addressing fairness, transparency, and accountability in algorithms and decision-making.
    • Data governance emphasizes ethical and secure data management, including privacy, consent, and compliance with regulations like GDPR.
    • Compliance with laws and regulations is integral to AI governance, covering data protection and bias mitigation.
    • Accountability defines roles in AI development, deployment, and maintenance.
    • Bias mitigation measures ensure fair outcomes.
    • Security measures safeguard AI systems from malicious attacks and unauthorized access.
    • Transparency is emphasized, especially in secure sectors like finance and healthcare.

    Systems always change, so we need to keep an eye on them, as well as update and adjust as needed. Teamwork between experts is key to making sure this happens.

    Prioritizing security in the fast-paced development lifecycle

    With AI-driven tools accelerating the development process, security can become an afterthought. DevOps addresses this by incorporating security practices (DevSecOps) into every stage of the software development life cycle, helping security considerations keep up with rapid development to prevent vulnerabilities from being overlooked.

    Harnessing AI for DevSecOps

    AI in DevSecOps is centered around improving security software development and IT operations by leveraging intelligent automation, advanced predictive analytics, and machine learning capabilities.

    One of the primary features of AI in DevSecOps is the automation of security testing processes. AI-powered tools can autonomously analyse code for vulnerabilities, flaws, and compliance issues. Additionally, AI can detect dependency issues and third-party vulnerabilities faster than traditional automation. Both of these accelerate security assessments, allowing development teams to identify and address concerns early in the lifecycle.

    Real-time feedback using artificial intelligence

    AI algorithms can analyse system logs, user behaviour, and network activities to identify anomalous patterns that may suggest a security risk. AI-driven threat intelligence enhances the ability to detect and respond to incidents in real time, improving system resilience.

    AI assists in the orchestration and automation of incident response workflows. In the event of a security incident, AI systems help by isolating affected systems and applying remediation actions and real-time alerts.

    Despite advancements, challenges still exist, including AI models being vulnerable to attacks. Striking a balance between leveraging AI for enhanced security and addressing these challenges is crucial for the successful integration of AI into the DevSecOps paradigm.

    There is a need for a cultural shift, collaboration, automation, and continuous improvement in security practices throughout the software development lifecycle, which we discuss on our podcast.

    Listen to episode

    ai and devsecops

    Part 3

    Using AI in DevOps tools

    Integrating AI into DevOps is revolutionizing software development, deployment, and maintenance. Selecting the right toolchain is one of the first steps, as is prioritizing processes, skills, and implementation methods.

    Being tool-agnostic and using them interchangeably, instead of being tied to a single vendor, promotes adaptability, which is important considering the evolving nature of the landscape.

    AI-driven tools, like GitHub Copilot, have transformed the way developers write code, significantly increasing speed and efficiency. According to experts at GitHub, developers are 55% faster with AI Copilot.

    AI and DevOps

    “Using Copilot to develop Java-based code for our integration platform brought several benefits, especially when I was not concentrating on the technology too much, but just let it help me implement the solutions I had planned to do at a faster pace.” - Developer, DNA

    Read case study

    Leading AI tools in DevOps

    GitHub Copilot

    Developed in collaboration with OpenAI, GitHub Copilot is an AI-powered code completion tool designed to assist developers by suggesting code based on context and existing patterns.

    In the realm of DevOps and artificial intelligence, GitHub Copilot accelerates coding tasks, reduces errors, and promotes consistency, boosting the efficiency of continuous integration and continuous deployment processes.

    GitHub Copilot

    GitLab Duo

    A suite of AI capabilities to enhance development and deployment workflows. Key capabilities include code suggestions, issue and epic management, boosting productivity, onboarding assistance, and security. GitLab Duo includes tools for code and merge request summaries, vulnerability details and resolution, and test generation for building secure software faster.

    GitLab Duo


    The benefits of apps like ChatGPT have increased the appeal of traditional AI tasks, such as machine learning. GitHub Copilot Chat, for example, understands questions using language processing and machine learning. It works on and other coding platforms, such as Visual Studio Code. You can ask and discuss coding-related questions, e.g., explaining code or generating tests, and get quick answers.

    ChatOps tools, including Slack and Microsoft Teams, integrate communication and collaboration directly into the development workflow. In DevOps, ChatOps fosters collaboration among team members, and in AI, it facilitates discussions on model performance, sharing insights, and coordinating deployment activities.


    Atlassian Intelligence

    AI capabilities are now available across Jira Software, Confluence, Jira Service Management, and more. The first set of Atlassian Intelligence capabilities helps boost individual productivity and harnesses organizational data to make insights immediately accessible for data-driven decision-making.

    "Alongside AI answers and issue summaries, harnessing Atlassian Intelligence to reduce distractions has led to a boost in our developer experience.” Martin Brignall, Developer Tooling Specialist

    In our blog post, we talk about the importance of human expertise alongside AI in building and enhancing CI/CD pipelines.

    Read blog post
    Atlassian Intelligence

    Infrastructure as Code (IaC)

    Tools like Terraform and AWS CloudFormation allow you to create and handle computer system resources (servers, databases, and networks) by writing code instead of doing it manually through a graphical interface.

    It's like giving your infrastructure instructions in a language that a computer can understand, and these tools then automatically set up and manage your resources accordingly. This makes it easier to manage and scale your infrastructure consistently. In both DevOps and AI, IaC is central, allowing versioning and the automation of infrastructure changes.

    It's important to stay up to date on the latest technologies and tools in the DevOps and AI space as advancements emerge. Keep an eye on official websites like this, community forums, and industry publications for the latest information.

    Let's discuss how your business can benefit from AI in DevOps

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