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    Find answers to your questions about modern software development

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    DevOps trends 2024

    Adapt for the future of AI-powered software development

    Modern software engineering practices keep on evolving. Keep your competitive advantage, and get ready for the future.

    In this guide, you’ll be exploring four key trends for 2024 that will define the intersection of AI and DevOps.

    Get free guide
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    Mastering the art of building and launching products

    9 modern software development tips you should know to achieve success

    Modern software development is about creating value sustainably by minimizing waste and risks. Successful digital services that drive a company's strategy require seamless collaboration between business, technology, and design expertise.

    By reading this guide, you’ll learn about the 9 essential tips every organisation should know about modern software development. By incorporating these tips into your approach, you’ll significantly increase your chances of achieving success and staying ahead in the fast-paced world of software development.

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    Building winning customer experiences

    How to make sure your product development creates a superior customer experience

    Many organizations aim for superior customer experience (CX), but if you listen to customer feedback, few attain it. To succeed, the customer must be considered in every single department and action. 

    Find practical ways to involve the customer every step of the way. Only then, customer centricity becomes the norm and you have a good chance to reach your customer experience goals. There is no silver bullet, but we assure you the recipe we provide in this guide is a great place to start.

     

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    The Scrum Master's startup guide

    What you need to know to get up and running as a Scrum Master

    Are you starting out as a Scrum Master, or face some of the Scrum Master’s responsibilities? Or perhaps your team shares, or rotates, the Scrum Master's tasks.

    This guide gives you a basic understanding of what is expected of you, and a detailed plan for how to get started successfully.

    Understand both the big picture, and get hands-on advice you can use immediately.

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    20 tips for a successful
    ITSM implementation

    A guide for you who are working with ITSM

    ITSM implementation is complex. So, we’ve detailed 20 tips to help you succeed with ITSM in your organisation using Jira Service Management.

    Read it and take a holistic look at your own ITSM implementation - Does it give value to your organisation? If not you can look for tips and tricks to make your investment more valid and valuable.

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    30-minute Ninja Guide to Jira Basics

    Jira, Atlassian’s workflow management application, empowers users with various functions like prioritizing, assigning, tracking, reporting, and auditing "issues" or tickets. Its comprehensive features make it a top choice for organizations looking to enhance collaboration and project management capabilities.

    We recognise the value of Jira and have conducted numerous training courses tailored to businesses of all sizes. These courses aim to equip organizations with the necessary knowledge and skills to effectively leverage Jira, enabling them to optimise their workflows and achieve their project goals successfully.

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    Git 101 - a useful guide

    Master the basics of Git in under 15 minutes

    Many development teams have enthusiastically embraced Git due to its numerous advantages. One of its key strengths is its ability to handle both small and large projects with ease, accommodating diverse requirements and scales. Moreover, Git boasts a remarkably small footprint, minimizing resource consumption and ensuring efficient performance. Compared to other version control tools, Git stands out and surpasses them in functionality and capabilities. 

    However, it’s worth noting that while Git is generally considered simple to learn, it is advisable to approach this claim with skepticism, as mastering Git's full potential may require some dedicated effort and experience.

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    DevOps for executives

    A guide to understanding the big picture of DevOps

    Today, DevOps adoption is so widespread that it has become an industry standard. The question is no longer: why should my company prioritise a DevOps transformation? Instead, it is: will we survive if we don’t?

    With the new DevOps for Executives guide, you will learn the fundamentals of DevOps, how to scale it across your organisation, and how DevOps can improve your business outcomes.

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    Delivering Continuous Quality

    A guide to truly building quality into your software development

    Learn how to deliver high-quality products faster by automating your quality assurance. Whether you work in management, development or elsewhere, this guide will give you the foundational understanding you need to seize the vast opportunities that are available to you.

    Learn about things like test automation, design, metrics, environments, data, and the future of continuous quality assurance.

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    20 European e-commerce sites

    Learn about the state of accessibility practices in 2022

    Our experts have carried out an accessibility assessment on 20 European online stores. The findings indicate that online shops still have a lot to do to improve the accessibility of their services. The average score for online shops’ accessibility was 2.7 out of 5.

    Find out how the online stores of Adlibris, Amazon, Apple, Argos, Auchan, Bol, Carrefour, Cdon, Coolblue, El Corte Inglés, Esselunga, Gigantti, H&M, Ikea, John Lewis, Lidl, Media Markt, Otto, Verkkokauppa.com and Zalando, performed in our accessibility study.

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    How to estimate DevOps toolchain costs

    A guide about DevOps platform

    For cost-effective software development, it’s essential to be aware of the total costs. With the help of this guide, you will learn how to estimate your DevOps toolchain maintenance and support costs.

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    Improving your Agile ceremonies

    A guide on how to evaluate your Scrum or Kanban ceremony practices and start improving now. 

    This guide shows you exactly how to run your Agile ceremonies like the best. Backlog refinement, sprint planning, daily, retrospective, sprint review, and demo - get our expert tips.

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    How to build a lean business case

    Validate and pitch business potential in an agile manner

    Innovation is the lifeblood of any company that wants to stay competitive. But innovation is also risky. You can only invest in so many ideas, so how do you know which ones are right to pursue?

    In this guide, you'll learn the basics of the lean business case method, which you can use to create a light but comprehensive view of any potential business opportunity.

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    Make the most of DevOps and cloud

    How to combine DevOps and cloud to achieve speed, quality, and cost-effectiveness

    Being successful in DevOps and cloud adoption results in the business agility companies need to survive. Effectively coupling the two approaches together will reap the benefits of the speed, quality, and efficiency of DevOps with the cost-effectiveness and ability to innovate in cloud.

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    The Product Owner's startup guide

    What you need to know to jump right into the Product Owner's shoes

    Learn the most effective ways to lay a great foundation while managing aspects like colleagues, customers, the backlog, and technical debt. Hit the ground running, prioritise right, and quickly build trust and great relationships with all stakeholders.

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    Make the most of DevOps platforms

    A guide to help you pick the right solution for your organisation

    There are countless details to think through when trying to make the right decision about the toolchains: how to host the solution; which technologies to select; and how centralized or flexible you want it to be. These factors influence how your teams collaborate, how you prepare for the future, how you approach compliance, and much more.

    We have written this guide to help you make your final decision regarding the right approach to toolchains in your organisation. 

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    Developing embedded software with DevOps

    Embedded software development will always pose big challenges due to the nature of production environments.

    With DevOps you can accelerate the software development life cycle and produce a continuous delivery of high-quality software releases to the production environment. If you have the right tools and the right approach, DevOps principles can be implemented in the embedded world.

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    Increase the effectiveness of your portfolios

    Portfolio management is often understood differently within different parts of the organisation and maybe handled only superficially. When an organisation clearly defines the management of different portfolios, everyone knows how decisions are made.

    This guide discusses how you can solve six important challenges, and how to increase the effectiveness of you portfolio management: Opportunity portfolio, Development portfolio and Offering portfolio.

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    The most effective ways to create product user insight

    Learn the most effective methods for producing user insight and making that insight actionable.

    Some methods are useful when you are planning a new product. Others will help you improve a product with an existing user base. User personas and user story maps will help you record that insight into your product backlog.

    From user interviews to story mapping. Learn which methods serve you best to really get to know your users.

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    The new ITSM - A guide to Enterprise Service Management

    In this guide you will get insights what the future holds for the people who manage service, regardless of the department they’re in.

    Learn how to get improved efficiency, accuracy and productivity with Enterprise Service Management (ESM) and how it can benefit your organisation.

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    The Atlassian approach to ESM

    Enterprise Service Management (ESM) extends IT Service Management (ITSM) principles to various service teams within an organisation. Departments like HR and facilities are now adopting service management structures to enhance their operations. ESM involves managing service demand and supply through a common platform, portal, and service catalogue.

    In this guide, you will learn what ESM is, and understand how it can empower any team to deliver outstanding service.

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    What is IT Service Management

    This guide provides valuable insights on how IT teams effectively manage the end-to-end delivery of IT services. Learn about the core concept of ITSM, which involves designing, creating, delivering, and supporting IT services for customers. It goes beyond basic IT support, covering a wide range of workplace technologies, from laptops to critical software applications.

    Explore the influential frameworks of ITIL and DevOps in this guide. Understand how these frameworks can work together, promoting collaboration, speed, and a customer-focused approach. Discover the benefits of ITSM, including improved efficiency, cross-department collaboration, and enhanced customer experience.

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    Better Portfolio Management decision making with Jira Align

    A simple guide for those aiming to enhance portfolio management skills

    Looking to improve your portfolio management? Find out how Jira Align, a leader in the field, can benefit you in numerous ways.

    Jira Align offers a responsive system that gathers, analyzes, and presents critical real-time data. This helps portfolio leaders to make smart decisions quickly.

    Don’t let this opportunity pass by to boost your team’s performance and portfolio management expertise. Start exploring this user-friendly guide today and experience the transformative impact of Jira Align.

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    Ninja Guide to Jira Service Management

    Just starting with Jira Service Management (JSM) or need a refresher? This comprehensive guide has been curated for beginners like you.

    Whether you're part of an IT team, a business professional in HR, Finance, or any other department – this guide acts as your springboard into the dynamic world of JSM.

    By implementing the best practices outlined in this guide, you'll not only enhance your team's productivity but also ensure a seamless experience for your customers in JSM.

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    Accessibility of digital services

    Creating good accessibility demands recognizing and accommodating diverse and varying user needs at every stage of design, from procurement to implementation. Implementing accessibility requirements in a timely manner is not expensive, and the solutions required for an accessible web service are readily available.

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    Atlassian Server EOL (End-Of-Life)

    With the End-Of-Life for Server solutions approaching, Atlassian customers are encouraged to migrate their data/systems to the Atlassian Cloud. But for some organizations, migration to the cloud is not a suitable option (or is a long way off and requires adequate planning). 

    Organizations that fall under this category and require an on-premise option can instead look to Data Center as a viable long-term solution for enterprise-level functionality and support.

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    Avoiding the Big–Bang

    Over the years, tools like Jira and Confluence from Atlassian have progressed considerably. Transferring data between these tools typically revolves around their full-backup and restore methods, which may lead businesses to believe that Big–bang data migrations (where all data is moved at once) are the norm, causing potential high-risk implications. 

    The good news is that there are more Agile ways and low-risk alternatives that help deliver greater business value and benefits.

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    Ninja Guide to Jira Work Management

    Jira Work Management (JWM) makes it easy for your business teams to collaborate, align, and deliver work, all in one place. But for teams unfamiliar with JWM, this can be a difficult task to achieve.

    With our Ninja Guide on JWM, your teams can master their skills and start getting their workflows right.

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    Forces and counterforces of Business Agility - How to address them

    Looking to unpack the invisible forces that catalyse or impede the path toward business agility? In this guide, you’ll learn how to understand and confront these challenges and realise the true potential of business agility.

    Discover the driving forces and counterforces that steer organizations toward their intended goals, which are pivotal and often underestimated.

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    Forces and counterforces of Business Agility