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    Confluence services

    Confluence by Atlassian – it is as amazing as you make it

    Atlassian Confluence

    The tool is only the beginning

    Confluence can work wonders for intranet, collaboration, and making important information accessible throughout your organisation.  We help you get all the value out of Confluence. Your people will be able to organise the information the right way, and more easily find and produce content for all users.

    Scalable solution for different needs

    With Confluence, you have great opportunities to scale and integrate with development tools, data warehouse solutions, or other browser-based tools. But the options are so vast that it can be difficult to plan. Our experts help you form a picture of all your affected tools and solutions, decide what needs to be integrated, and get them integrated in one solution.

     

    Aki Roivanen

    Email Aki

    +358 44 7324 287

    Atlassian Confluence: Three tools in one

    Atlassian Confluence knowledge management

    Knowledge management

    Confluence consolidates all the expertise within your company. As a central information hub and repository for collective knowledge, all information can be quickly made available and easily accessed by everyone, thanks to a structured page tree and powerful search functions.
    Atlassian Confluence collaboration

    Collaboration

    The shift to flexible work models makes transparent collaboration increasingly important. With Atlassian Confluence, teams can work together on projects, regardless of location – from quick notes to comprehensive planning – and always stay on the same page.
    Atlassian Confluence social intranet

    Social intranet

    Atlassian Confluence serves as a modern social intranet and wiki for the central exchange of company information. From news and events to onboarding pages, Confluence promotes open teamwork and a feedback culture, thereby strengthening your company from within.

    Get Confluence right from every angle

    Give your Confluence the right foundation

    Our experts run workshops with you to plan and design your information models, as they have in organizations from all walks of life, across industries. This is a crucial step towards using Confluence at its best.

    Give your customers what they want

    Share information in Confluence directly with your customers, either as webpages or Confluence sites, or just export documents.

    We will build the workflows you need, for example for managing customer information, or enabling a copywriter to review and approve all technical documentation. We have the experience and inspiration you need to automate and simplify your work.

    Work with a partner with unrivalled experience

    Work with a partner with in-depth Confluence experience from serving tens of thousands of users and countless organizations for practically as long as Atlassian tools have existed. Helping them define, adopt and improve how they use Confluence.

    And yes - we use Confluence ourselves too.

    Choose one of Atlassian’s own favourites

    We are a proud Atlassian Platinum or Enterprise partner in 7 countries. Our credentials have been validated many times as we have been named the official Atlassian Partner of the Year a unique 7 times.

    Also importantly: we follow international security standards ISO 27001 and ISAE 3402 when delivering our services, that is why a number of customers with high compliance and security requirements have selected us.

    Services for getting the most out of Confluence

    Lay the best possible foundation 

    The first step towards using Confluence efficiently, is to understand what information is used, by whom, and how it should be organized. Our experts can quickly get to the very core of the subject, and help design the ideal information architecture for you.

    Atlassian Confluence consulting

    Implement the way Confluence was meant to

    Once you understand how your documentation and information should be organized, we will help you modify the tool. Let us create the right workspaces and templates you will need. And we will also help you build in the right approvals and reporting processes, whilst also making sure your plug-ins and integrations work as they should.

    Depending on your starting point and objectives, we consolidate your Atlassian installation and offer all Atlassian tools as a managed service, or migrate them to the cloud.

    Atlassian Confluence implementation

    Make sure every team member is on board 

    Besides the technical solution, your people may need help changing their daily practices. We can train them and, if there’s a need we can follow up with them, or we can do on-point coaching with them. 

    When you are ready to dig deeper into Agile practices and Atlassian tools, we provide tailored training programs, as well as hands-on coaching.

    Atlassian Confluence coaching

    Get support and keep tools up to date

    Your Atlassian tools should evolve along with your unique needs. We can advise you on everything related to your Atlassian infrastructure and hosting. And we also keep your applications healthy and secure, ensure availability and perform the changes you need.

    We also provide you and all your Atlassian users personal support via Jira Service Management or phone.

    Atlassian Confluence support

    Have peace of mind with Confluence licenses

    We can take care of renewing, upgrading and adding new licenses for all Atlassian products and the Marketplace apps.

    Our licensing teams offer free, personal support and advice. They analyse and optimise your licenses, and plan upgrades and migrations from a licensing perspective.

    Never worry about expiring licenses and upcoming renewals. And with us, you even pay by invoice. So long to the credit cards. Learn more

    Atlassian Confluence licenses

    “We have experienced a technical boost with Atlassian Cloud since we now have the latest versions of Jira and Confluence. In addition, we no longer have to spend time on maintenance.”

    Mia Johansson
    Head of Enabler & Data, TV4 Media, Sweden

    Read case study
    TV4 Media logo

    How can we help you manage your information with Confluence?

    Learn more about Confluence

    Confluence is a browser-based, wiki-style collaboration tool. It is used to manage and share knowledge within companies. Default templates allow you to create meeting notes, product or software documentation, and internal or external knowledge bases.

    Confluence can be used by any team and company. Project teams structure and organise their work. IT teams share knowledge to collaborate and make it accessible for others. Companies can also build culture, enhance engagement and active collaboration through state-of-the art intranet solutions based on Confluence.

    A key argument for Confluence is its browser-based editor and its strong search. Content is created in wiki-style pages and can be co-edited in real time by different users. It makes files and documents redundant, and the content is always up to date and traceable.

    1. Confluence gives your teams a single place for all your documentation
    2. Bit breaks down communication barriers
    3. It keeps you (and your process) moving forward
    4. Confluence reduces time-wasting context switching
    5. Confluence provides visibility into your software projects
    6. It provides reports with insights on page views, user views, and comments depending on the plan
    7. Confluence allows seamless integration of third-party applications
    8. It offers numerous best practice templates, so you can get started right away
    9. Confluence is extensively protected with data privacy controls, data encryption, and compliance with industry-verified compliance standards
    10. It allows the integration of macros for dynamic and interactive content

    A major advantage of the cloud: Content is updated in real-time, so every user always works with the most up-to-date information. To ensure that nothing gets lost and changes are traceable, automatic versioning of Confluence pages in the cloud is standard. In addition, Atlassian has further improved its enterprise wiki in the cloud in terms of performance and functionality:

    • New Confluence Editor: New features like the slash command for macros, inline comments in edit mode, and improved tables are available in the cloud through the new Confluence editor. Additionally, 80 new templates are available.
    • AI-Powered Features: With cutting-edge artificial intelligence, search queries can be answered more precisely. This makes work easier not only for those seeking information but also significantly more efficient.
    • Optimized Mobile App: The Confluence Cloud mobile app offers additional features, especially focusing on user experience (UX). These include dark mode, custom notifications, slash commands, and comments in the app, as well as a website and instance switcher.
    • Improved Analytics: Administrators benefit from enhanced analytics in the cloud, including site, space, and page views over time. Data can be directly viewed or exported, providing insights into product adoption and ultimately aiding in proper budgeting and licensing.
    • Smart Links: In the cloud, the wiki software includes Smart Links to easily and quickly share information. Displaying files from third-party tools like Google Drive, Figma, Dropbox, and many others directly on a Confluence page is now easy.
    • Better SaaS Integrations: The integration options in the cloud are as simple as in the Data Center version, with new exclusive integrations such as Google Drive, Office 365, Microsoft Teams, Zoom, Zoho, and Opsgenie. Apps like Slack and Trello can also be easily integrated into Confluence Cloud.

    Confluence Cloud is designed to meet the highest standards for data protection and compliance.

    This means Confluence pages are protected both by data privacy controls and encryption of data and meet industry-verified compliance standards. Depending on the version, such as Premium or Enterprise, there are additional GDPR-compliant features and extensive support from Atlassian.

    You can decide where your data hosting should reside, and you can further increase your team’s security by restricting access to trusted IP ranges.