After Eficode implemented Jira Service Management, The Very Group received great feedback from their colleagues, with an average satisfaction score of 4.9/5 - a far better result than their previous solution.
- The Very Group
How can Jira Service Management help you?
Deliver value fast
Jira Service Management empowers your organisation to rapidly deliver value by streamlining and optimizing service operations.
Accelerate development & operations
Jira Service Management facilitates the seamless integration of development and operations teams, escalating innovation and collaboration.
Empower all service teams
Advance every service team, enabling them to work cohesively. Break down those cross-departmental silos and improve the satisfaction of your teams.
Handle any major incident
Let your teams easily manage incidents, armed with a centralized platform to track, prioritise, and resolve issues efficiently.
Getting set up with Jira Service Management
"All of the contacts I’ve had at Eficode showed an extreme devotion to me as a client."
“Everything went beyond our expectations. The consultants at Eficode are very fast, professional, and easy to work with”
"The ability of the Eficode consultant to see the issues first-hand was a major benefit to us. Eficode were always in our corner."
"We’ve worked with different vendors but the relationship with Eficode has felt like teamwork."
Hear from our customers
We chose Eficode because they quickly understood our needs. The collaboration became very simple thanks to their flexibility, responsiveness, and determined work to meet our tight schedule.
Lillemoo Sjöberg, Head of Tech Operations - Sileon
The Atlassian tools are great for Zettle since we are constantly growing and changing. All the teams can use the same tool but in completely different ways, because we can create customized workflows.
Maaike Gerritse, Application Manager - Zettle by PayPal
Eficode has the skills and experience to ensure the migration went smoothly for us and our customers.
Mikael Höljo, Director of Product Operations - Edgeware
Team training
With our team training, you and your teams can learn everything from the basics of managing requests and issues to more advanced topics, like incident and problem management. We have a broad range of modules to choose from, all taught by experienced instructors who deeply understand Jira Service Management and can provide practical insights and tips.
Equip your agents with the knowledge and skills to use the tools effectively to deliver value faster.
Round-the-clock support
We know your teams should be focused on work that matters, not managing and administrating toolsets. That's why our expertise extends beyond implementing tools and into providing a dedicated team of Atlassian experts, comprehensive SLAs with rapid response times, personal support and collaboration (with no automation), and a service desk that’s available 24/7.
Licence management
Some people live and breathe Atlassian licenses so you don’t have to. We will help you get the maximum value out of every single Atlassian licence. Both now, and as your business changes in the future, you can rely on our guidance.
We're Special(ized)
We have achieved the ITSM Specialization from Atlassian. What does that mean for you? No service management project you have is too complicated for us.
Our ITIL-certified experts are equipped to make sure your transformation is a success.
Choosing an award-winning partner is a no-brainer... Right?
Atlassian knows how great we are. That's why they named us Atlassian Partner of the Year for Services... 3 years in a row. We've added those to our collection, which includes DevOps and ITSM awards, totaling 11.
